Privacy Policy

Who we are

At Babywearing South West we are committed to safeguarding your privacy and data online We collect, store, and use your personal information for specific purposes as outlines below, in compliance with the GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required to by law, or when the third-party providers used by us (e.g., sumup, PayPal) use your information to the extent necessary to allow them to perform the services they provide to us.


You may contact us if you have a question about the privacy of your data or to see the personal data you have given to us and request that it is modified.
Personal data refers to any information relating to an identifiable person, this can include name, email address, home address, phone number.
Below we have described the procedures we use for safeguarding your personal data. Please read this privacy policy carefully. This policy is in compliance with the GDPRWhat personal data we collect and why we collect it. You are free to attend a drop-in or event without disclosing any of your personal information.

We collect information when:
– At an event or drop-in session and you wish for use to contact you regarding further information or recommendations (Name, email address or phone number)
– You purchase retail stock. (Name and email address)
– You book a consultation. (Name, email address, address and phone number)
– You book a sling clinic session. (Name and email address)
– You book a virtual consultation. (Name, email address or phone number)
– You book a workshop. (Name, email address and phone number)
– You contact us via email, social media or text (your provided contact details)
– You sign a photograph consent form. (Name and email address)


By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.


An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with Payments
We take payments via cash, PayPal, sumup or bank transfer. When processing payments, some of your data will be passed to PayPal, Sum Up or Lyods Bank, including information required to process or support the payment, such as the purchase total and billing information.In the case of PayPal card payments, we DO NOT store your card details. PayPal will encrypt your payment details and keep them secure as per their security policies and data policies.


In the case of bank transfer to us, we DO NOT have access to your full bank details. We DO NOT store any information identifying your banking data. Lloyds encrypts our internet banking. SumUP we DO NOT have access to your full bank details and SumUp keep them secure as per their security policies and data policies.

Third party
The third-party providers used by us (e.g., SumUp, PayPal, google forms) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.These third-party service providers have their own privacy policies. For these providers we recommend that you read and understand their privacy policies, so you can understand the way in which the information is stored. These third-party service providers have their own privacy policies. For these providers we recommend that you read and understand their privacy policies, so you can understand the way in which the information is stored.Our website is hosted by WordPress. WordPress does not share any personal data with anyone.Other websitesOur websites and social media may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites, please refer to their privacy policies. When using our Social Media channels, please refer to their privacy policy.

How do we store your information? Why we store your information.

We store information in a variety of ways, with your consent.
You request further information at an event or drop-in session.
Your Name and Email address or phone number is provided by you and recorded on a password protected mobile device. This is accessed via a password protected device.


You book on to a workshop.

You contact us with email, social media or phone. Your name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. You will be sent a Google Form and provide needed email address and phone number. These are stored on Google Documents, they keep them secure as to their security policies and data policies. We access the information via password protected devices and through a password protected Google Documents Account.

You book a 1:1 consultation (including virtual consults)
You contact us with email, social media or phone. Your name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. You will be sent a Google Form and provide needed email address and phone number. These are stored on Google Documents, they keep them secure as to their security policies and data policies. We access the information via password protected devices and through a password protected Google Documents Account.

You book Sling Clinic
You contact us with email, social media or phone. Your name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. You will be sent a Google Form and provide needed email address and phone number. These are stored on Google Documents, they keep them secure as to their security policies and data policies. We access the information via password protected devices and through a password protected Google Documents Account.You contact us through the website, social media, email, or phone
You name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. By contacting us you give us your consent to be in contact.You allow us to take a picture of you babywearing during a session or provided us with photographs via social media.


We will, with your express consent, take a photograph of you or download your image, with your consent. This is stored on our password protected devices and used only on our social media.Why do we store your data?
We only store your data with your express consent and for a legitimate business reason.What information do we store, Why do we store it?When you book onto a workshop or session we store:
– Name
– Email address
– Phone number


We require and store this information, so we can
– Provide you with the booking information for the workshop or session.
– Provide you with the resources you receive as part of the booking onto the workshop or session (e.g. tutorials)
– Contact you in the event of a cancellationWhen you book a 1:1

Consultation we store:
– Name
– Email address
– Phone number
– Consult Address
– Babies age
– Any additional health issues which will be relevant to the choice of a sling as provided by you.
We require and store this information, so we can
– Provide you with the booking information
– Able to attend the location of the consulation.
– Contact you in the event of a cancellation
– Ensure we are selecting the right slings and information for the age, stage and needs of you and your child.

When you book a Virtual consultation we store:
– Name
– Email address
– Phone number
– Babies age
– Any additional health issues which will be relevant to the choice of a sling as provided by you.
We require and store this information, so we can
– Provide you with the booking informatio
– Contact you in the event of a cancellation
– Ensure we are selecting the right slings and information for the age, stage and needs of you and your child.W

When you book a sling clinic we store:
– Name
– Email address
– Phone number
– Babies age
– Any additional health issues which will be relevant to the choice of a sling as provided by you.
We require and store this information, so we can
– Provide you with the booking information
– Contact you in the event of a cancellation
– Ensure we are selecting the right slings and information for the age, stage and needs of you and your child.When you contact us through our website, social media (including our Facebook group), email or phone number we store:
– Your name
– And/or email address
– And/or phone number
We require and store this information, so we can
– Answer your enquiry
– Provide you with the requested and relevant information

When you consent to us taking and using photo we store:
– Your photo
We store this information, so we can
– Share encouragement and babywearing information via our social media platforms in accordance with our message and mission.

How long do we store your data for?
We store your data for the length of time relevant to the legal and legitimate reasons for doing so.


Word Press: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.What rights you have over your data.


If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How do I withdraw my consent and right to access your data?
You have the right to access and withdraw your data at any point, if we have no contractual reason to keep your data.

Disclosure
We will only disclose your personal information If we are required to do so by law or if you violate our Terms and Conditions.Where we send your data
Visitor comments may be checked through an automated spam detection service.

Your rights under the GDPR you have a number of rights with regard to your personal data. You have the to request access to; correction; or removal of your personal data. If you would like a copy of some or all of your personal information, please email us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.We keep our privacy policy under regular review as we will place any updates on this webpage. This privacy policy was last updated on February 4th 2019. Please contact us if you have any questions.

We are committed to reviewing our policy and best practice annually.

kizzy@babywearingsouthwest.co.uk suggested policy text from WordPress.